EFC Desktop – Why are my emails with attachments getting stuck in the Outbox in Outlook?

Curtis Nash

December 30, 2019 15:50
Updated

If, when emailing documents from eFileCabinet, the email messages get stuck in the outbox and never make it to the Sent box, but emails without attachments send successfully, the recommendation is that your IT team refer to the following article for troubleshooting steps:

https://support.microsoft.com/en-us/help/2663435/email-stuck-in-the-outbox-in-microsoft-outlook

NOTE: The issue at hand is related to Outlook, not with eFileCabinet, so the implementation of these troubleshooting steps will be essential.

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https://support.microsoft.com/en-us/help/2663435/email-stuck-in-the-outbox-in-microsoft-outlook

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