Online/Cloud Questions

  • Design Template

    I have started designing a template and when attempting to reopen i get the message of "PREVIEW NOT A...

    1 eFileCabinet Help Agent Answer 0 Community Answers Apr 07, 2018 09:51AM MDT
  • Sidekick menu items displaying with a funky font characters (see below...

    Windows 7 Pro, 64-bit OS I have installed Sidekick on this computer. When I login to it, any menu item that...

    1 eFileCabinet Help Agent Answer 0 Community Answers Mar 01, 2018 02:37PM MST
  • ARE YOU GUYS CLOSED TODAY, 2/19?

    ARE YOU GUYS CLOSED FOR PRESIDENT'S DAY TODAY, 2/19/18?

    1 eFileCabinet Help Agent Answer 0 Community Answers Feb 19, 2018 08:32AM MST
  • Saving Excel Files to eFileCabinet

    I am new to taking over the eFilecabinet system and getting it setup for our locations to use. I have been ab...

    1 eFileCabinet Help Agent Answer 0 Community Answers Sep 18, 2017 11:15AM MDT
  • Predefined names

    I have created predefined names for a template folder with sub-folders. I want the predefined names to be in t...

    1 eFileCabinet Help Agent Answer 0 Community Answers Aug 03, 2017 11:32AM MDT
  • Subfolders

    You have to open the subfolder to upload a doc to it in Sidekick, correct?

    1 eFileCabinet Help Agent Answer 0 Community Answers Jul 26, 2017 10:51AM MDT
  • Storing Documents with sidekick

    When you store a document to sidekick with printer or scanner using sidekick it has a generic name document nu...

    1 eFileCabinet Help Agent Answer 0 Community Answers Jun 28, 2017 05:20PM MDT
  • Predefined library/template

    In desktop there were some predefined libraries and templates. Are there any in EFCO? An example might be cale...

    1 eFileCabinet Help Agent Answer 0 Community Answers Jun 05, 2017 04:21PM MDT
  • Adding profile fields to existing document

    I need to add a field to a profile that is already set up for a specific document. I am only able to view the...

    1 eFileCabinet Help Agent Answer 0 Community Answers May 16, 2017 08:47AM MDT
  • Secure Drawer copmatability with Windows 10

    Why does the install Silverlight prompt keep coming up when trying to access Secure Drawer using a Windows 10?...

    1 eFileCabinet Help Agent Answer 0 Community Answers Sep 19, 2016 04:34PM MDT
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