Desktop/OnPremise Questions

  • Alphabetical search?

    I wanted to check and make sure all clients have a tax return stored and also an 8879 stored. Someone in tech ...

    1 eFileCabinet Help Agent Answer 0 Community Answers Sep 30, 2015 12:51PM MDT
  • file not saving

    Has anyone else experienced an excel fle not saving? When we checkout a file and work in excel and save as we ...

    1 eFileCabinet Help Agent Answer 0 Community Answers Sep 17, 2015 09:51AM MDT
  • viewing a document without checking it out

    When I double click on a document, I get a pop-up window that gives me a choice of cancel, check out, or conti...

    1 eFileCabinet Help Agent Answer 0 Community Answers Aug 25, 2015 09:40PM MDT
  • Default Customer Profile

    I am using the QuickBooks integration module and am trying to select a default customer profile when automatic...

    1 eFileCabinet Help Agent Answer 0 Community Answers Aug 07, 2015 07:42AM MDT
  • Error Message - Not enough memory

    We are new to this program. I am scanning a file with approx. 74 pages. I am getting an error message that s...

    1 eFileCabinet Help Agent Answer 0 Community Answers Jul 17, 2015 10:57AM MDT
  • The eFileCabinet not launching

    When I open the program the "e File Cabinet loading screen" comes up, however after that screen the ...

    1 eFileCabinet Help Agent Answer 0 Community Answers Jun 04, 2015 08:08AM MDT
  • Can't open pdf file in secure drawer

    I cannot open a pdf file in secure drawer. I see it in the drawer but when I put my mouse on it to open it, i...

    1 eFileCabinet Help Agent Answer 0 Community Answers May 29, 2015 02:10PM MDT
  • "Can't Find Update File" error message

    I'm getting a "Can't Find Update File" message when trying to open the program after loadi...

    1 eFileCabinet Help Agent Answer 0 Community Answers May 19, 2015 11:50AM MDT
  • Printing Templates for review?

    Is it possible to take a drawer template and print it separately so it can be looked at outside of the program...

    1 eFileCabinet Help Agent Answer 1 Community Answer May 19, 2015 11:45AM MDT
  • Folder ending up with other folders

    One of my customers has experienced this situation many times with different users on eFileCabinet 2014. Witho...

    1 eFileCabinet Help Agent Answer 0 Community Answers May 04, 2015 09:22AM MDT
3a9624639ada827d708c63aa83e48e17@efilecabinetsupport.desk-mail.com
http://assets0.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete?b_id=6015