Desktop/OnPremise Questions

  • File checked out/locked by another user

    How can I unlock all users checked out files. One of my users shows that some of her files are locked, but it ...

    1 eFileCabinet Help Agent Answer 1 Community Answer Mar 31, 2017 09:52AM MDT
  • Saving Files as Pdf

    We are having trouble changing the settings for documents to scan as pdfs. Has anyone been able to do this? We...

    1 eFileCabinet Help Agent Answer 0 Community Answers Mar 31, 2017 07:05AM MDT
  • Can't find drawer

    I created a drawer and it does not show up in my drawer directory. Wehe I try to recreate the drawer, I get a...

    1 eFileCabinet Help Agent Answer 0 Community Answers Mar 22, 2017 07:09PM MDT
  • Using SecureDrawer through Efile Cabinet -

    100% of the time I use Efile Cabinet to Map a user to SecureDrawer. I do these mappings on an as needed basis...

    1 eFileCabinet Help Agent Answer 0 Community Answers Mar 07, 2017 05:57PM MST
  • Files locked/checked out unintentiionally

    I have a few users who are doing something to lock/check out a file without realizing they have done it (or th...

    1 eFileCabinet Help Agent Answer 0 Community Answers Feb 28, 2017 03:16PM MST
  • Files locked/checked out unintentiionally

    I have a few users who are doing something to lock/check out a file without realizing they have done it (or th...

    1 eFileCabinet Help Agent Answer 0 Community Answers Feb 28, 2017 03:15PM MST
  • Import from CSV

    Can you link the document by another field other than the drawer name? We import a file weekly to make any ...

    1 eFileCabinet Help Agent Answer 0 Community Answers Feb 23, 2017 02:55PM MST
  • Folders and Templates

    Is there a way to mass apply a rename of a folder in the system. For example if you had created a "Perm ...

    1 eFileCabinet Help Agent Answer 1 Community Answer Jan 30, 2017 08:12PM MST
  • Permissions Matrix or Documentation

    Our team is trying to put together a matrix or some documentation for the permissions that our users have. W...

    1 eFileCabinet Help Agent Answer 0 Community Answers Jan 19, 2017 09:34AM MST
  • Template

    Can you create a template from and excel file list? I am needing a template with all of are current vendor na...

    1 eFileCabinet Help Agent Answer 0 Community Answers Dec 22, 2016 11:53AM MST
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