Desktop/OnPremise Questions

  • Desktop Intro to eFile videos/documents

    Are there just basic introductory or how-to videos or manuals that I can share with my new users? It appear...

    1 eFileCabinet Help Agent Answer 1 Community Answer Jun 06, 2018 12:48PM MDT
  • Program Compatibility

    Does E File Cabinet integrate/interface with Drake Tax software AND Quickbooks ONLINE? Thank you!

    1 eFileCabinet Help Agent Answer 0 Community Answers Apr 13, 2018 08:45PM MDT
  • Fix Err Spdy Protocol Error Not Responding

    hello, My problem is that when i using the chrome browser various errors or issues appears which cause hindr...

    0 Community Answers Mar 23, 2018 12:11AM MDT
  • Fix Err Spdy Protocol Error Not Responding

    hello, My problem is that when i using the chrome browser various errors or issues appears which cause hindr...

    0 Community Answers Mar 23, 2018 12:10AM MDT
  • How to migrate mass amount of PDF file from file server to EFC by soft...

    My question is: If I set up same folder names in EFC and File server, how can we transfer the files from our ...

    1 eFileCabinet Help Agent Answer 0 Community Answers Mar 22, 2018 10:02PM MDT
  • Previewer is causing Efilecabinet to crash while using the scroll bar?...

    I have only one workstation that this error is caused on. When I am using the View tool inside of Efile Cabin...

    1 eFileCabinet Help Agent Answer 0 Community Answers Feb 07, 2018 06:15PM MST
  • eFileCabinet versions

    We are running Build 17.2.279 We keep getting prompted for updates. What is the next stable version. Are th...

    1 eFileCabinet Help Agent Answer 0 Community Answers Jan 19, 2018 12:22PM MST
  • Document Preview Not Working

    When clicking on a document within a folder there is a preview of that document under the view tab. This allo...

    1 eFileCabinet Help Agent Answer 0 Community Answers Jan 19, 2018 07:31AM MST
  • Desktop Question

    Can you tell me how I can find the software version we are running with efilecabinet? I watched a training vi...

    1 eFileCabinet Help Agent Answer 0 Community Answers Jan 10, 2018 02:14PM MST
  • Slow After 17.2.303 Update

    Immediately after updating to the newest version, we noticed a dramatic slowdown when doing almost anything cl...

    2 eFileCabinet Help Agent Answers 1 Community Answer Jan 08, 2018 07:09AM MST
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