Desktop/OnPremise Questions

  • Search results

    How do I get my search results to display alphabetically? It was automatic in the desktop version but we were...

    0 Community Answers Oct 01, 2019 07:56AM MDT
  • Drag & Drop not working

    I cannot drag files out of EFC to desktop or any other folder. Usually checking the admin settings will fix...

    0 Community Answers Sep 17, 2019 07:34AM MDT
  • Password reset emails not being sent

    Need to get a customer into the portal but needs to reset password. Reset password email is not getting sent ...

    1 eFileCabinet Help Agent Answer 0 Community Answers Sep 15, 2019 01:22PM MDT
  • Efilecabinet closes on drag and drop.

    Get the following error and then efilecabinet crashes when trying to drag a folder from Active to Inactive Cli...

    1 eFileCabinet Help Agent Answer 0 Community Answers Jul 27, 2019 05:41PM MDT
  • Uploaded files

    I am scanning in some HR files and they upload into Sidekick but when I name them and go to Save them, the box...

    1 eFileCabinet Help Agent Answer 0 Community Answers Jul 18, 2019 09:25AM MDT
  • Social Work

    I was wondering if anyone was using eFileCabinet in the area of social work. And, if so, do you have any sugg...

    0 Community Answers Jul 11, 2019 02:38PM MDT
  • email pdf with encryption not working

    How can I troubleshoot this issue further? The following errors occurred:\n\n - Failed to encrypt the file: ...

    0 Community Answers May 06, 2019 06:41AM MDT
  • drawer removal

    How do I mass remove empty folders

    1 eFileCabinet Help Agent Answer 0 Community Answers Mar 30, 2019 07:12AM MDT
  • Notified of Uploaded files

    Hi, I need to be notified when files are uploaded. When I select Permissions I do not see the Notify box t...

    1 eFileCabinet Help Agent Answer 0 Community Answers Mar 04, 2019 11:15AM MST
  • Predefined document names

    I have predefined document names set up for my templates. When I go to store a document, I cannot see those pr...

    0 Community Answers Jan 31, 2019 03:05PM MST
3a9624639ada827d708c63aa83e48e17@efilecabinetsupport.desk-mail.com
http://assets3.desk.com/
false
desk
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about
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/customer/en/portal/articles/autocomplete?b_id=6015